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Root & Route FAQ
Answers to common questions about using Root & Route’s strengths-based intervention toolkits in K–12 schools.
General FAQ
General
Root & Route tools are designed for K–12 student-support professionals: school social workers, counselors, psychologists, deans, mentors, MTSS teams and other staff who support students with attendance, behavior, engagement and social-emotional needs.
Yes. The frameworks and tools are written for adult professionals and can be used across elementary, middle and high school. You can adapt the language you use with students and families to fit your specific age group.
Our products are designed to be compatible with most devices. Please check the product description for specific compatibility details.
Each product is delivered as a digital download, typically in PDF format (and any other formats you actually provide). After purchase, you’ll receive a link to download the files.
Unless a product description clearly says otherwise, Root & Route resources are provided as non-editable PDFs. You can print and write on them or use them as a guide for your own notes and documentation.
After checkout, you’ll see a download link on the confirmation screen, and you’ll also receive an email with download access. Be sure to save the files to your computer or school drive for future use.
Yes. You’re welcome to print the materials for use with your students, teams and meetings, as allowed by the licensing terms for your school or role.
One purchaser (you) may use the tools with the students, families and staff you directly support. You can share printed copies with your immediate team or caseload. For wider school or district use, please contact us about expanded licensing options.
Because these are instant digital downloads, purchases are generally non-refundable. If you have trouble accessing your files or believe there’s an error with your order, reach out and we’ll do our best to help.
No. Root & Route resources are designed to support professional practice and should be used alongside your school or district policies, procedures, professional judgment, and applicable requirements.

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